1. Campaign Period

The “Falling (in love)” campaign runs from 16 October to 9 November, inclusive.

2. Eligible Products

The campaign applies to all eligible tableware products, including dinner plates, salad/dessert plates, appetizer plates, charger plates, and mugs. Eligible products are identified by the “Offer Available” label.

3. Promotional Offer

Customers can benefit from the following offers:

• When purchasing 5 to 8 eligible items: receive 1 free item.
• When purchasing 9 eligible items: receive 3 free items.

The promotion can be used as many times as the customer wishes, including within the same order. The offer is cumulative, with 3 free items awarded for every group of 9 eligible items purchased.

Examples:

• Purchase 5 to 8 items: receive 1 free item.
• Purchase 9 items: receive 3 free items.
• Purchase 18 items: receive 6 free items.
• Purchase 27 items: receive 9 free items.

4. How to Redeem the Offer

To benefit from the promotion, customers must add the desired quantities of eligible products to their shopping cart. The corresponding free items will be added to the cart automatically.

If items are removed from the cart and the remaining quantity no longer meets the promotion requirements, the corresponding free items will also be removed automatically.

5. Returns Policy

If a return means that the order no longer meets the campaign eligibility criteria, the customer must also return the free items received under the promotion, in accordance with the conditions applicable to the final quantity of purchased items they wish to keep.

All returns will be assessed in accordance with these terms and conditions. Returns that do not meet the campaign criteria, particularly where the applicable free items are not returned, may be refused to the extent permitted by applicable law.

5.1. Return Examples

Example 1 – The customer keeps 8 purchased items

A customer purchases 9 dinner plates and receives 3 additional plates free of charge, for a total of 12 plates. If the customer wishes to return 1 of the purchased plates, they will be left with 8 purchased plates.

In this case, the customer must return a total of 3 plates: the purchased plate they wish to return and 2 of the 3 plates received free of charge. They may keep 1 free plate, since by keeping 8 purchased plates, they remain eligible for the offer of 1 free item when purchasing 5 to 8 items.

Example 2 – The customer keeps only 4 purchased items

If the customer returns purchased items until they are left with only 4 plates, they will no longer meet the campaign's minimum requirements.

In this case, the customer must return all free items received under the promotion, together with the purchased items they wish to return, as they will no longer be entitled to any free items.

All returns will be assessed based on the final quantity of purchased items the customer retains and the corresponding promotional offer to which they are entitled.