To join the program, you simply need to have an account on costanova.com. If you make a purchase, leave a review, or earn points in any other way without having an account, your points will still be associated with your email. To view and use them, just log into your account. Make sure you have opted in to receive emails, otherwise you may miss important updates and rewards.

If you made a purchase, your points are already associated with your account. To receive all loyalty communications, make sure you have opted in to receive emails and that you are using the same email address linked to your account. You can view your loyalty status, points, and rewards in your account under the Welcome to The Table section.

If you are a loyalty member and have made your first purchase, you will receive an email shortly afterwards with a $20 discount code to use on your next order. Make sure you have given consent to receive marketing emails from us. The code is valid for 180 days.

Please make sure you have given consent to receive marketing emails from us. You can do this during checkout or through the“Manage Preferences” link available in the website footer.

To receive all loyalty communications, you must have given consent to receive emails from us. You can also check your account under theWelcome to The Tablesection to view your points and rewards. To redeem your birthday gift, you must place an order on your birthday or within 90 days after, and the free gift will be automatically added. Please have in mind that the gift is selected by us.

You can add your birthday in theWelcome to The Tablesection of your COSTA NOVA account. Scroll down to theEarn Nova Coinssection and select“Add Birthday”.

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No. Discount codes are valid for one purchase only and cannot be combined with other offers or rewards.

If your order is cancelled or returned, any points earned from that purchase will be removed from your account. Any rewards, discount codes, or referral bonuses associated with the order may also be cancelled or adjusted accordingly. Only completed and eligible purchases count towards loyalty points and rewards.

Points expire after 2 years of inactivity in the program.

You can find your referral link in your account. Go to the Welcome to The Table section and scroll down to the Referrals area. Alternatively, you can access it through the “Loyalty Program” widget in the bottom-right corner of the homepage. Your referral link is also included in your loyalty emails.

You can contact us through our email costanovausa@costanova.com, we will be happy to assist you.